FAQ's

How do I know what size to buy?

All our shoes have a size chart on the product page - just check the shoe you want and measure your little ones foot to compare. The measurements on the site are the insole of the shoe. We recommend leaving a bit of room in the shoe so you get more wear out of it.

Do you ship internationally?

Yes we do! We are pleased to offer worldwide shipping at a flat rate of $20 AUD. If you would like to know more about international shipping, feel free to send us an email at anchorandfox@gmail.com

 What are your shoes made from?

All our shoes are made from the finest non toxic genuine leather! Our collections use a variation of genuine suede, full grain and smooth leathers.

Are your shoes good as first walkers?

Yes! Although we recommend letting your little ones run barefoot as much as possible so their feet can develop naturally, our shoes provide enough flexibility and support that their feet can grow properly. 

Do you do express shipping?

We ship all our orders with a courier! This means that you get all your Anchor & Fox packages as soon as possible! We send out our orders daily so you don't need to wait! All orders will be sent out within a week - we usually ship the next day, but just in case this isn't possible, we say it will go out within the week! If you need yours quickly just send us through a message and we will accomodate

What is a pre-order?

Pre-orders are for shoes that are not in stock yet. By pre-ordering, you are securing the size, colour and style that you want - and pre-orders are also shipped first! Should you order a current stock item and a pre-order together, we will not ship items separately. Please be aware of this as we are unable to edit orders.